Yes. We partner with top e-commerce services providers in software industry to ensure your online purchase is fast and safe. Online orders are transacted via secure encrypted Internet connection. No private information will leak.
We offer numerous customer payment options including: Swreg, Visa, MasterCard, Eurocard, Alipay, Bank/Wire transfer, American Express, Diners Club, JCB, Credit/Debit card (Payment information by Fax), Discover/Novus.
For more information on online payment related issues, you can call Avangate our products’ vendor.
Hotline: +1 (650) 963-5701 / (888) 247-1614 (USA/Canada) +31 88 0000008 (International) (24/7 English phone support for online payment related issues.)
Considering our partners’ policies, we allow 60-days to refund or exchange your product. Should it exceed more than 60 days, refund/exchange is no longer allowed.
When ordering via SWREG, the "Extended Download Service" is added to the shopping list by default, you can remove it by clicking the front "Trash" button.
Your payment via Avangate does not include value added tax. You may need to pay VAT varies by country.
Your payment is for registration name/code ONLY, not a CD package.
If you were charged more than the price you should pay, usually due the duplicated order submissions, please email us with order details. We will refund the duplicated payment to you within days.
If you want to cancel your recurring annual payment for Any Video Converter Pro, you can follow the steps to operate by yourself:
1. Click Business Profile icon beside Log Out.
2. Click Profile and settings.
3. Click Financial info.
4. Click Update in the My preapproved payments section.
5. Click Cancel or Cancel Subscription and follow the instructions.