Top 10 FAQs

1. What if I lost the license code?

2. How can I get the product and license?

3. I paid but did not receive license code. Why?

4. My license is invalid. What shall I do?

5. Audio tracks does not sync with moving pictures, why?

6. The converter doesn’t convert the entire video. It shows complete when encoding status reaches 70% or so. Why?

7. My output video is twice of the original video playback speed. Is there a fix?

8. Can Any DVD Converter convert CSS protected and Region locked DVDs?

9. How to rip DVD to a whole video file, but not separated files? (for Any DVD Converter only)

10. Any DVD Converter only rips 40 mins of a 2 hrs DVD movie. Why?

 

General FAQs

1. Is Any Video Converter compatible with Macs?

2. What's the difference between Any DVD Converter Pro. and Any Video Converter Pro.?

3. What video formats do Any Video Converter support?

4. What kinds of Portable Media Players does Any Video Converter support?

5. Can Any Video (DVD) Converter support both PAL and NTSC TV systems?

6. Can Any Video Converter rip DVDs and burn DVDs? (for AVC only)

7. Can Any DVD Converter rip DVDs and burn DVDs? (for ADC only)

8. Can Any DVD Converter rip protected DVDs and rip DVD folder? (for ADC only)

9. Does Any Video (DVD) Converter support converting DRM protected files?

10. Does Any Video (DVD) Converter support DivX input and output video?

11. Can I convert DVD to Sansa Fuze?

12. How can I transfer my videos to Blackberry?

13. I can’t delete any files I convert with Any (Video) DVD Converter. Why?

14. The encoding speed is slow. Is there any option I can check to enhance the encoding speed?

15. I switch to another user account , I get the following error message when I run Any Video (DVD) Converter: Can not load output profile data from configuration file "C:\Documents and Settings\(User Name)\ Application Data\AnvSoft\Any Video (DVD) Converter Professional\profiles_v2.xml", please check the installation and try again. What can I do?

16. I cannot use Any Video (DVD) Converter. Every time I open it, it either says “Any Video (DVD) Converter has stopped working” or crashes directly. Any solution I can try?

17. What is IEE 1394? Why was I required to have that stuff?

18. Can I use Any Video (DVD) Converter in Windows 2000 SP4?

 

Purchase & License & Updates & Register

1. Is it safe to purchase via the Internet?

2. What kinds of payment options do you offer?

3. What if I was charged twice for the same product?

4. How can I get the product and license?

5. I paid but did not receive license code. Why?

6. My license is invalid. What shall I do?

7. What if I lost the license code?

8. How to register the product?

9. Can I get free updates?

10. My code becomes invalid after installing the new version. Why?

11. When I try to install the new version, I get an error message that reads "delete file failed: code 5. Access is denied". Any idea?

12: I need to register Any Video (DVD) Converter every time I want to use it. Why?

13: How can I register or run Any Video (DVD) Converter with full control under a limited user?

14: Can I upgrade Any Video Converter to Any DVD Converter?

15: I prefer an old version, is it available?

 

DVD Ripping (for ADC only)

1. How to rip copy protected DVD with Any DVD Converter?

2. Any DVD Converter only rips 40 mins of a 2 hrs DVD movie. Why?

3. How to rip my DVD into one file, but not separated files?

4. How to rip DVD movies by chapter?

5. How to rip a DVD movie by title?

6. Can I merge some DVD movie titles on the source file pane?

7. Is there a way to disable the director’s commentary when converting a DVD?

8. The movie is converted into another audio language. How do I change the language to preferred language?

9. Can I choose my preferred subtitles to convert a DVD movie?

10. Output video and audio are out of sync. Is there a fix?

11. Can Any DVD Converter support converting PAL DVD to NTSC formats?

12. Can Any DVD Converter burn DVD movie to a blank DVD?

 

Video Editing

1. How to rip a certain segment of DVD or Video movie?

2. How to clip a DVD or Video movie?

3. How to crop DVD or Video movie?

4. How to merge several videos into one file?

5. Can I merge the clipped videos?

6. The program crashes when I try to convert merged videos. Any solution?

7. I try to trim a FLV video, but the output doesn’t show exactly as what I trimmed. Why?

8. How to rotate or flip a video?

9. How to adjust brightness, contrast of the video?

 

Audio/Video Converting

1. Audio tracks does not sync with moving pictures, why?

2. Is sound normalization available?

3. Can I disable the audio in the video?

4. How to get better audio quality?

5. My output video is twice of the original video playback speed. Is there a fix?

6. The converter doesn’t convert the entire video. It shows complete when encoding status reaches 70% or so. Why?

7. My output video is upside-down. Is there a fix?

8. I receive “Insert failed” message while trying to add a video. Any idea?

9. How to add external subtitles to the videos?

10. I cannot convert the external subtitles into the output file. Why?

11. How to keep the output video’s frame size the same as input video?

12. The quality of output files is not very good. How can I improve it?

13. Can I remove the video codec from the output file name?

14. I cannot preview video within the converter. Is there a fix?

15. Can I preview videos in a big window?

16. Can I restore default video and audio settings?

17. The output *.avi video playback is too fast in PowerPoint. Any solution?

18. I cannot load VOB files from the "Video_TS" folder of a standard DVD. Why?

19. I loaded a wmv file for conversion but got this error message: "Convert failed: ERROR: Could not open required DirectShow codec G2M.dll …Cannot find codec matching selected –vo and video format 0x334D3247." Can you help?

 

YouTube Videos Downloading

1. Why was I asked to log in YouTube account?

2. How to set YouTube account information?

3. Where to paste URLs of YouTube videos?

4. Do I have to download YouTube videos one by one?

5. Why am I not able to download YouTube videos?

6. Any Video (DVD) Converter fails to convert a YouTube video. It says “insert failed”. Any idea?

7. Where can I find the YouTube downloaded files on my computer?

8. YouTube videos has been available in a range of quality levels. Can I choose video quality?

9. How to download the videos without converting?

10. I get "Winsock failed" error while trying to download YouTube video. How do I fix that?

 

Video Files Management

1. How to hide/show the file management panel?

2. How to set output folder?

3. Where can I get the converted video files?

4. Can I sync the converted files to iPod and PSP directly?

5. How to Enable/Disable Output Profiles?

6. Can I manage output files by output profiles?

 

Video to CD/DVD

1. Can I choose DVD Menu in Any Video Converter Free version?

2. Does the demo version of AVCPro/ADCPro have DVD Menu?

3. How to burn video to CD/DVD?

4. What types of media are supported?

5. Is it possible to erase DVD with AVCFree/AVCPro/ADCPro?

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