Install & Uninstall FAQs

  • Q1: While installing Any Video Converter Freeware, I get a popup window to ask me to install AVG Secyrity Toolbar, what can I do next?

While installing Any Video Converter Freeware, you may get popup window to ask you to install AVG Secyrity Toolbar, you can click "Next" to install this AVG toolbar. If you do not want to install it, just click "Decline".


Install AVG Toolbar

 

  • Q2: How to remove AVG Toolbar?

If you need to change back to your previous settings and remove AVG things, please follow the steps below.

For Chrome users:

Click "Customize and control Google Chrome" button on the upper-right of Chrome, click Settings, find On startup section. If "Open a specific page or set of pages." is selected, click Set pages, and you will find AVG Search in the pop-up dialog. Move mouse on it and click X button on the right side to remove it.

For Firefox users:

After installing Any Video Converter Free and AVG Toolbar, your Firefox will be restarted and a new tab will be opened to ask you whether to allow this installation. If you don’t want it, simply cancel it. If you accidentally allow this installation and now want to remove it, please follow the steps below. To remove AVG Toolbar, open Control Panel and simply remove AVG Security Toolbar. To change back your default search engine, please click the icon in the search box which is normally on the upper right and on the right side of address bar, the all available search engines will be listed and simply choose your favorite one. To restore your home page, please click Firefox on the upper left and click Options > Options, in the General tab, you can find Home Page and change it to websites you want. You can also set multiple homepages using | to separate each.

For IE users:

To remove AVG Toolbar, open Control Panel and simply remove AVG Security Toolbar. To restore your homepage, click Tools > Internet Options, in the General tab, set Home Page to your favorite sites.

 

  • Q3: When I try to install the new version, I get an error message that reads "delete file failed: code 5. Access is denied". Any idea?

Please make sure the program is not running while you're installing a new version.

 

  • Q4: I do not want to keep your program on my computer, how to unintall it?

1. Click on the Start button and pick the Control Panel, click on the Applications icon in the Control Panel. Please scroll through the list of the applications installed on the computer until you discover the program you want to uninstall such as Any Video Converter. Click on the Uninstall button at the top rated.

2. Besides uninstalling the program via Control Panel, please find out the folder located the program via Hard Drive Disc C>Program Files>AnvSoft, then you can find out a folder named by the program you want to uninstall such Any Video Converter, open the folder, find a file named unins000.exe, and please run this exe then you can remove this program from your computer.

 

  • Q5: When I try to install the program, I get the error message" the downloaded setup file is corrupted, try to get another copy", how to fix it?

Please make sure you have downloaded the full package from our website. You can use flashget to download the file.

 

  • Q6: Do I have to install AnvSoft Virtual Sound Driver while installing Any Video Converter Ultimate?

Yes, you need to install AnvSoft Virtual Sound Driver while installing Any Video Converter Ultimate. Run "exe" file and you may get the following pop-up window in the next step to ask you whether AnvSoft Virtual Sound Driver or not.

Install AnvSoft Virtual Sound Driver

please click "Install this driver software anyway" to install it.

AnvSoft Virtual Sound Driver

 

Testimonial
User testimonial of Any Video Converter

"Have captured some Netflix streaming videos. Good quality! " -- Jane White

"Your HTML5 output profile with embedding code, really rocks! Easily shared DV on my site!" -- Eric Gates

"To my surprise, your video converter can also create DVD movies and record videos. Really an excellent bonus!" -- David James

"AVC Ultimate merits its label as the ultimate multimedia solution!" -- Loring Lee

YouTube video Reviews       Rave Reviews

Awards

Lifehacker award for Any Video Converter Free Version

Top 10 Free Video Encoders, and Converters



PCworld award for Any Video Converter Free Version
Top Editor Review from PCWorld



5 Stars
Top Editor Review from CNET

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