General FAQs

Q1: Is Any Video Converter compatible

with Mac OS?

A: Yes. Mac versions of Any Video Converter are available for both Intel and Power PC Mac OS X systems now. For detailed information, please visit Any Video Converter for Mac.

 

Q2: What's the difference between Any DVD Converter Pro. and Any Video Converter Pro.?

A: Any Video Converter Pro. has all the features of Any DVD Converter Pro. Meanwhile, Any Video Converter Pro has brand-new beatiful interface and is more stable.

Plese check out our Products Comparison for more differences.

 

Q3: What video formats do Any Video Converter support?

A: Any Video Converter supports a variety of formats:

Input formats: avi, asf, mov, mp4, 3gp, m4v, rm, rmvb, flv, mkv and more...

Output formats: mp4, avi, wmv, 3gp, 3g2, flv, swf, mpeg-1, mpeg-2, mkv, mp3, ogg, wav, aac, m4a and wma.

Please check out our supported input formats for more information.

 

Q4: What kinds of Portable Media Players does Any Video Converter support?

A: Any Video Converter supports iPod, iPhone, Zune, PSP, cell phones and other PMPs.

Please check out supported portable media players for more information.

 

A: Yes. Any Video Converter can convert all supported videos to DVD MPEG-2 Video, which you can use DVDStyler or other DVD authoring tools to burn a DVD disc. The output DVD disc can be played on both PAL and NTSC (for North America, Japan, South Korea, Taiwan, Philippine) TV systems.

 

Q6: Can Any Video Converter rip DVDs and burn DVDs?

A: Yes. Any Video Converter Free can burn DVDs, Any Video Converter Pro./Ultimate can rip and burn DVDs.

 

Q7: Can Any DVD Converter rip DVDs and burn DVDs?

A: Any DVD Converter can rip DVDs to MP4, AVI, FLV, MPEG, WMV and many other formats. However, it also has the DVD burning feature.

 

A: Yes. Any Video Converter Pro./Ultimate not only rips unprotected DVDs, it also rip CSS, RC, RCE, APS, UOPs, ARccOS copy protected DVDs, e.g., Transformers 2, Star Trek, District 9, Inglourious Basterds, G.I. Joe, The Proposal, Up, etc.

You can add DVD folder for ripping by clicking right side of Add DVD button, choose Open DVD Folder...

 

Q9: Does Any Video Converter support converting DRM protected files?

A: No. Any Video Converter cannot convert DRM protected video files such M4V, WMV.

 

Q10: Does Any Video Converter support DivX input and output video?

A: Any Video Converter can convert DivX video. However, they cannot output DivX video. You can use xvid codec instead.

 

Q11: Can I convert DVD to Sansa Fuze?

A: No. Sansa Fuze only supports uncompressed DivX video which is not supported by Any Video Converter.

 

Q12: How can I transfer my videos to Blackberry?

A: Please connect your blackberry to your computer at first; make sure there is a SD card with enough space. Then you will get an icon of the blackberry on your computer and you can use it as a local disk. Open it, find the video folder please, if there is not one, please create a new folder. At last, please drop your files into the video folder. Then you can play the files in your Blackberry freely.

 

Q13: I can’t delete any files I convert with Any Video Converter. Why?

A: If you receive the following error messages while trying to delete converted files, please uninstalled Any Video Converter and reinstalled it, the you will able to delete converted files.

“ERROR: Error Deleting File or Folder

Cannot delete Princes: Access is denied.

Make sure the disk is not full or write-protected and that the file is not currently in use.”

 

Q14: The encoding speed is slow. Is there any option I can check to enhance the encoding speed?

A: Click Edit > Options > General, and please set "Process priority" and "Number of threads to use for encoding" to "Realtime" and "8" respectively. It's also recommended to close other programs especially anti-virus before conversion. (Only for Any DVD Converter)

Please note that the encoding speed depends on the size of the Video/DVD you try to convert. Besides, your computer configuration also has effects on encoding speed.

 

Q15: I switch to another user account, I get the following error message when I run Any Video Converter: Can not load output profile data from configuration file "C:\Documents and Settings\(User Name)\ Application Data\AnvSoft\Any Video Converter Professional\profiles_v2.xml", please check the installation and try again. What can I do?

A: You can solve this problem by copying the profile_v2.xml from the setup directory to the user account. Normally, the setup directory should be

C:\Program Files\AnvSoft\Any Video (DVD) Converter Professional

For Vista or Windows 7, please copy the profile_v2.xml to

C:\Users\(Username)\AppData\Roaming\AnvSoft\Any Video (DVD) Converter Professional

For XP, please copy the profile_v2.xml to

C:\Documents and Settings\(Username)\Application Data\AnvSoft\Any Video (DVD) Converter

 

Q16: I cannot use Any Video Converter. Every time I open it, it either says “Any Video Converter has stopped working” or crashes directly. Any solution I can try?

A: If Any Video Converter can't be launched or crashes or says "Any Video Converter has stopped working", you can try solutions below. And please also tell us your system information; is it XP, Vista or Windows 7, 32 bit or 64 bit?

(1) In Vista or Win 7, you can turn off UAC (User Account Control) to try. Open control panel, then click "User Accounts and Family Safety" and "User Accounts", and turn UAC off.

(2) Delete the related registry items.

In XP, click Start, click Run and type in "regedit" and press Enter.

In Vista or 7, click Start, type in "regedit" in Start Search and press Enter.

Then Unfold "HKEY_CURRENT_USER > Software > Any Video Converter Professional", right-click to delete. Then run the program or try reinstalling the problem.

(3) The problem may be caused by DEP (Data execution Prevention).

In XP, right click on "My Computer" and click "Properties", select "advanced" tab.

In Vista or 7, right click on "Computer" and click "Properties", select "advanced system settings" tab.

Then click "Settings" button in Performance section, select "Data Execution Prevention" tab, and choose the option "turn on DEP for all programs and services except those I select", then click "Add" button to add the exe files.

Generally Speaking, the program locates in C:\Program files\Any Video Converter Professional\. And add VideoConvPro.exe to apply. Sometimes you may also need to add ffmpeg.exe in the same folder.

(4) In Vista or 7, you can try compatibility mode. Open the setup directory, normally, it's C:\Program files\Any Video Converter Professional\, right click on the VideoConvPro.exe file and click "properties", select "compatibility" tab, and check the box "run this program in compatibility mode for:" and select "windows XP" and click "OK" button. Then run the program to have a try.

(5) Please try to run the program as administrator. Right-click on the execution file or its shortcut and choose "Run as administrator".

 

Q17: What is IEEE 1394? Why was I required to have that stuff?

A: If you want to import DV videos to computer or Any Video Converter, you may need IEE 1394.

The IEEE 1394 interface is a serial bus interface standard, for high-speed communications and isochronous real-time data transfer, frequently used in a personal computer (and digital audio and digital video). The interface also is known by the brand names of FireWire (Apple's name) and i.LINK (Sony's name).

Nearly all DV cameras have a FireWire interface (usually a 4-pin). Labeling of the port varies by manufacturer, with Sony using either its i.LINK trademark or the letters 'DV'. Many digital video recorders have a "DV-input" FireWire connector (usually a 6-pin connector) which can be used to record video from a directly-connected DV camcorder.

Your DV videos can be in .dv, .mts, .mov, .m2ts, .mp4, .avi formats which are all supported by Any Video Converter. If you haven't got a IEEE1394 card, copy your files to hard drive first, and then add to the program to convert.

 

Q18: Can I use Any Video Converter in Windows 2000 SP4?

A: Yes. However, you need to manually download the "gdiplus.dll" file, and save it to the installation directory of the program in Windows 2000 SP4.

Without the "gdiplus.dll" file, you will receive the following error message when trying to run Any Video Converter.

"GDI + must be installed for running this software! Please download GDI + package from Microsoft download site."

Click "OK", and you will find that there is no toolbar under the preview window.



Testimonial
User testimonial of Any Video Converter

"Have captured some Netflix streaming videos. Good quality! " -- Jane White

"Your HTML5 output profile with embedding code, really rocks! Easily shared DV on my site!" -- Eric Gates

"To my surprise, your video converter can also create DVD movies and record videos. Really an excellent bonus!" -- David James

"AVC Ultimate merits its label as the ultimate multimedia solution!" -- Loring Lee

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Awards

Lifehacker award for Any Video Converter Free Version

Top 10 Free Video Encoders, and Converters



PCworld award for Any Video Converter Free Version
Top Editor Review from PCWorld



5 Stars
Top Editor Review from CNET

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