A: When opening a DVD, AVC Pro and AVC Ultimate will detect and remove the protection by default.
A: It's quite possible that AVC Pro./AVC Ultimate doesn't decrypt the copy protection completely. Please follow the suggestions below to try again:
1. Please use DVDSmith Movie Backup (freeware developed by us) to remove the protection and copy the "Full Disc" to your hard drive first, and then use AVC Pro./AVC Ultimate to add the entire copied folder as a DVD disc and rip.
2. If problem persists, please use Any DVD Cloner Platinum which can decrypt more recent DVD copy protection. Use "Full Disc" mode in Any DVD Cloner Platinum to copy the DVD movie to DVD Folder, and then use AVC Pro./AVC Ultimate to convert the DVD folder. (Please note that you do not need to purchase Any DVD Cloner Platinum, the trial version can rip 3 DVDs for you.)
In AVC Pro./AVC Ultimate, please click right side of Add DVD button and choose Open DVD Folder... to import the DVD folder to the program.
A: Before opening a DVD, please click Edit > Options > DVD, and then check "Do not separate a DVD video disc as titles". (Only for Any DVD Converter)
The latest AVC Pro and AVC Ultimate will open DVD disc as titles by default.
A: Go to the right pane, under the preview window field, unfold Basic Settings, you can manually specify the chapters you want to rip and convert, for instance, 04 – 08, or 20 – 20.
A: After you add DVD to AVC Pro or AVC Ultimate, please simply select the titles you want to rip and convert in the center window .
A: No. Unlike merging multiple videos, you cannot merge multiple movie titles.
A: Open your DVD movie, in the center window, click Audio option, and select another audio track to try again.
It’s recommended to check the audio language in the preview window before ripping a DVD:
1. Highlight the movie in the left pane.
2. Select one audio language from the Audio option.
3. Click Play button under the preview window to check the audio language to see if it is English.
4. Once the audio language is confirmed, you can start converting.
A: Please click audio track on main panel of the program to choose your preferred language from the drop-down list.
A:If your DVD movie contains multiple subtitles, you can freely select your desired subtitle. Go to main panel of the program, click subtitle to select your preferred language subtitles. Usually, En is short for English, De is Deutsch, Fr is French, It is Italian, Es is Spanish, Pt is Portuguese, Cn is Chinese, Jp is Japanese.
A:If your DVD movie contains multiple angle, you can freely select your desired angle. Go to the right pane and unfold "DVD Options", you will find the "Angle". Select your desired angle. (Only for Any DVD Converter)
A: Please go to the right pane, unfold Audio Options, set "A/V sync" option to "default", and then close other programs especial anti-virus before encoding to try again. (Only for Any DVD Converter)
You can also click Edit > Options > Video, and you will find "Default sync factor" control bar. It's a factor to reach synchronization, the bigger value you move to, the better accuracy of sync you will get, meanwhile, the encoding duration will also become longer.
If problem persists, you can upgrade to Any DVD Cloner Platinum which can encode video and audio better.
A: Yes. AVC Pro./AVC Ultimate supports almost all region DVDs. It can convert both the PAL and NTSC DVDs to DVD Video that can playback on both PAL and NTSC (for North America, Japan, South Korea, Taiwan, Philippine) TV systems.
A: No. AVC Pro./AVC Ultimate cannot burn DVD to DVD. However, you can choose "DVD Video NTSC Movie" or "DVD Video PAL Movie" as the output format to generate a MPEG-2 file. Choose NTSC or PAL according to your TV system type. And then import this MPEG-2 file into some free DVD burning software like ImgBurn to create DVD Video disc.